Booking Terms and
Conditions for luxuryflvilla.com
1. Booking - The signing of the booking form confirms the acceptance of
the terms and conditions set out below and shall be binding on the persons
intending to occupy the premises. A
booking between the owner and person making the booking is only valid upon
receipt of a completed, signed booking form accompanied with the appropriate
deposit (£153 / $300 per week booked). All provisional bookings will be held
for seven days. • Under U.S.A law all members of the traveling party must be
named / included on the booking form. We must be notified prior to your
departure if there are any alterations to the original party member’s names by
fax, letter or e-mail.
2. Deposit/Balance Due - All
correspondence will be sent to applicant named at the address specified on the
booking form. The booking is not accepted until you receive an acknowledgment
from our office. The applicant must pay £100 ($300) per week booked (this will
be deducted from your final balance).
Within 8 weeks of commencement of the rental period, please send the
total rental cost plus £102 ($200) security deposit. All balances must be paid in full with the
security deposit 8 weeks prior to the commencement of your rental period.
3. Cancellation - In the event that you have to cancel your confirmed booking
or you fail to pay the full amount due by the Due Date as described above, the
following charges are applicable.
Cancellations by you must be in writing by the Main Contact or the legal
representative.
|
Timescale (prior to Arrival Date) |
Charges |
|
More than 8 weeks |
The security deposit |
|
8 - 6 weeks |
50% of Rental Amount |
|
6 - 4 weeks |
75% of Rental Amount |
|
4 weeks - arrival date |
100% of Rental Amount |
Please note the booking deposit is non-refundable, however
if we can re-book the cancellation dates, any monies paid would be refunded
(excluding deposit). We strongly recommend that insurance be taken out at the
time of booking, to cover possible cancellation. The security deposit will
always be returned.
4. Security Deposit - In addition to the reservation deposit, a security
deposit of £102 ($200) must be paid prior to
departure by you regardless of the length of your stay. This is to cover any
possible damage / loss / excessive cleaning to our property that is incurred
during your rental period. Any such occurrence during your stay must be
reported immediately to our management company in
5. Insurance - We strongly advise that you have adequate holiday insurance
for all traveling members to cover the total rental period. You are
advised to take out your own travel and medical insurance.
6. Liability - We do not accept any
responsibility or liability for death, personal injury, accidents, loss or
damage to persons or personal effects however caused. We cannot accept
liability for acts of omissions, or changes to third parties such as airlines,
car hire companies etc. We do not accept any responsibility for and shall not
be liable in respect of loss, damage or changes caused by Force Majeure events (e.g., natural disasters, strikes ,closure
of airports, war or threat of war, weather conditions, terrorist activity,
fires, and floods or any other event beyond or control) It should be pointed
out that as many communities still have ongoing building and construction work
in progress, over which we have no control whatsoever, the Owners and their
representatives accept no responsibility and no compensation or any other
payment will be made to any Guest in respect of any disturbance, annoyance,
inconvenience or any other problems that may be caused or created by or in
response to any such building or construction work being carried out within the
community. Guests specifically requiring information regarding building or
construction work affecting the villa should request this information before
booking. Glass is not permitted around the pool and all children must be
supervised while near or in the pool, no diving is allowed; all occupants use
the pool at their own risk.
7. Pool Heat - If pool heating is required, this may be requested at the
time of booking and paid for with the final balance. There is a supplement
charge of £54 / $105 per week for pool heating which is recommended during the
months of October through to March. If whilst occupying our villa and you
require the pool heating turned on, this will charged at the local rate + call
out fee. If the pool heat is requested and paid for, we cannot guarantee the
temperature of the pool as this will vary according to several factors the main
ones been the correct use of the pool blanket when not in use and the
prevailing weather conditions.
8. Responsibilities - It is the responsibility of each Guest to read and
understand the Welcome Packet information that is sent out with final
payment. It is also the responsibility
of each guest to read the “Guest Information” Book located in the Villa. The
Villa will be professionally cleaned prior to Guests' arrival and again after
the Guests' departure, but we kindly ask that the Villa is left in an orderly
state before leaving. It is the Owner's responsibility to ensure that the Villa
is available for the Guest for the times requested and that it has been
prepared in readiness for the Guest's arrival. In the unlikely event of there
being a problem with the Villa, its contents, running or operation, including
any community problems, the Guest should contact our Management Company in Florida,
(details of which will be supplied prior to departure).Only the Management
Company is able to resolve problems regarding the Villa during the rental
period.
9. Availability - The villa will be available from 4:00 pm (EST) on the day of
arrival and the villa must be vacated by 10:00 am (EST) on the day of
departure. These times may be varied by prior arrangement if circumstances
permit. An early arrival or late departure will incur a fee of £30 / $50.
10. Tampering - It is essential that guests do not tamper with the controls
for the air –conditioning/heating unit, sprinkler systems or the heating
controls for the swimming pool heater. Adjusting these systems could cause
extensive damage and you will be held accountable for any damage caused.
11. Smoking/Pet Policy - Please Note: Our villa operates a
no smoking and no pet’s policy.
12. Keys - There are two ways to obtain keys to our
13. Complaints. Should a problem arise relating to the premises the Client
should contact the Company's representative. Details are enclosed in the
information folder which will be found on arrival at the premises.
14. Documentation. All passports, visas and health certificate requirements
are the Client's responsibility. The Company accepts no responsibility for any
delay or expense incurred through any irregularity in such documents.
15. Brochure Descriptions. All brochure descriptions are mode in good faith and
every care is taken to ensure their accuracy, but no liability will be accepted
in the event of any error or misprints.
16. Contract. This contract is governed and
shall be interpreted in accordance with American law and the parties hereto
shall both submit to the jurisdiction of the American courts.
By
accepting the booking and fees as paid, the renter accepts and agrees to abide
by these conditions as printed above.
I am authorized on behalf of all persons on this booking form to sign and I
am over 21 years of age.
Signed by main contact ______________________________________________________
Print ______________________________________________________
Date ______________________________________________________